Shipping policy
Orders are fulfilled from the United Kingdom. Available delivery services and final charges are shown at checkout.
United Kingdom delivery
- Standard delivery: £4.99 for orders under £50
- Free standard delivery: available on orders of £50 or more
- Express delivery: £6.99
International delivery
Standard international delivery costs £23.99 to Australia, Canada, Hong Kong, Israel, Japan, Malaysia, New Zealand, Norway, Singapore, South Korea, Switzerland, the United Arab Emirates and the United States.
For other international destinations, available DHL Express or FedEx services and their calculated prices are shown at checkout.
Customs and import charges
International orders may be subject to customs duties, import taxes or other charges imposed by the destination country. These charges are not included in our shipping prices and are the customer’s responsibility.
Delivery
Delivery times may vary depending on the destination, selected service, customs processing and circumstances outside our control. Any delivery estimate displayed at checkout is an estimate and is not guaranteed.
Please check that your delivery address is complete and accurate before placing your order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered fulfilment.
Delays and delivery issues
If your order is delayed, lost or arrives damaged, please contact us using the details on our contact page. Include your order number so we can investigate with the delivery provider.
Local pickup is not currently available.